Frequently Asked Questions
Can I see these products in person?
While we have a 5000 square foot lighting gallery located in Los Angeles, it features primarily vintage lighting. The re-editions featured on this website are ship directly from the manufacturer.
Can I visit your lighting gallery?
Visits are currently by appointment only. Please email us at [email protected] to schedule your visit.
Our typical business hours are Monday through Friday 10am – 6pm. We are located at 4370 Melrose Ave, Los Angeles, CA 90029.
Do you offer UL certification?
Yes, please see the UL certification page for more information about this service.
Can I only buy the products listed on your website?
We represent the entire catalog for the brands on our website and would be happy to help you purchase products that are not listed here. You can browse the PDF catalog on the individual brand pages. Contact us directly at [email protected] to place your order.
Do you offer trade pricing?
Yes, please refer to the Trade Program page for more information. You may also request a quote.
Can I request an estimate for my order?
Yes, if you need a proposal for your order, please shop as usual. Then during checkout, choose ‘Quote Request’ as your payment method. Refer to the Quote Requests page for more details.
What payment methods do you accept?
At checkout you can pay by credit card (Visa, Mastercard, American Express), PayPal, or Venmo. You can also select ‘Pay Offline’ to arrange for payment by check, money order, wire transfer, or another offline payment method.
Do you offer payment plans?
We do not offer financing directly, however you may qualify for a payment plan powered by PayPal.
How is sales tax calculated?
Sales tax is calculated automatically based on the shipping address.
How long will it take to receive my order?
Please refer to the shipping policy page for more details. Production lead times listed on product pages are for manufacturing only and are not inclusive of shipping.
Do you do any rewiring or other lighting restoration services?
Lighting restoration and rewiring services are provided on a case by case basis and by appointment only. Please email us at [email protected] with a description and images of your rewiring or restoration request.
