new now | poltronova

Frequently Asked Questions

Can I see these products in person?

While we have a 5000 square foot lighting gallery located in Los Angeles, it features primarily original historical lighting. The re-editions featured on this website are primarily coming directly from the manufacturer.

Can I only buy the products listed on your website?

We represent the entire catalog for the brands on our website and would be happy to help you purchase products that are not listed here. You can browse the PDF catalog on the individual brand pages. Contact us directly at to place your order.

Can I visit your lighting gallery?

Visits are currently by appointment and we are following state health guidelines. Please email us at to schedule an appointment.
Our typical business hours are Monday through Friday 10am – 6pm. We are located at 4370 Melrose Ave, Los Angeles, CA 90029.

Do you offer UL certification?

Yes, we offer UL certification through a third party service. See the UL certification page for more information.

Do you offer trade pricing?

Yes, please refer to the Trade Program page.

Can I request an estimate for my order?

Yes, if you need a proposal for your order, please shop as usual but use the “add to quote request” button instead of the “add to cart” button. Refer to the Quote Requests page for more details.

What payment options do you accept?

We accept Visa, Mastercard, American Express, and e-check.

How is sales tax calculated?

Sales tax is calculated automatically based on the shipping address.

How long does it take to receive my order?

Please refer to the shipping policy page for more details. Production lead times listed on product pages are not inclusive of shipping.

Do you actually do rewiring or lighting restoration?

Lighting restoration and rewiring services are provided on a case by case basis and by appointment only. Please call or email prior to visiting our gallery for specialized services.
Visits are by appointment only and we are following state health guidelines. Prior to scheduling an appointment, please email us at with a description and images of your rewiring or restoration request.